General Manager - 4* Hotel - Lagos

Title	General Manager - 4* Hotel - Lagos
Date Job was Created by Recruiter	17 Dec 2010
Location	Lagos, Nigeria
Contract Type	Permanent Full time
Salary	US$3-4k
Benefits:	Monthly bonus

Description:

What To Look For
• People who are commercially astute.
• People who know how to build robust and enduring clients relationships.
• People committed to quality and high professional standards.
• People who embody their values.
• People who bring out the potential in others.
• People who demonstrate strength of character

Key Personality Criteria:
• Must be a versatile and resourceful person who has explored living outside of home country and is keen to live and work in Nigeria for an initial period of no less than 3years.

• Must be a people person that can effectively support hotel marketing push by interfacing brilliantly with existing and prospective clients alike with the aim of enhancing hotel market share.

• Must be commercially oriented with qualitative experience within a sales driven, high volume, customer focused business

• Must have proven track record of financial achievement within a highly competitive multi-million pound business, in particular, maximising revenue across a number of income streams.

• Must be an inspirational leader who thrives in a team-orientated environment and can demonstrate a creative mind with the ability to develop and manage the expectations of large teams.

• Must have the skills to champion the highest levels of member care and customer service in the hotel

• Must have an outgoing and outspoken personality

Responsibilities

Operational Functions:
• S/He would be in charge of the everyday workings of the hotel, including not only the personnel but also the practical services that directly affect the customers.

• S/He will be expected to improve profitability by maximising all income streams across board.

• S/he will be responsible for delivering exceptional service levels, enhancing brand standards and highly visible member engagement.

• S/He will provide monitoring training and plan work schedules.

• S/He will address customer complaints if these cannot be handled properly by employees as well as handle customer greeting, especially in the case of important figures.

• In the instances of special events, conferences or business meetings being held at the hotel, GM must ensure that things run smoothly and that supplies and security are in place.

• If there is work being done at the hotel, such as maintenance or renovations, s/he would be expected to supervise the work and ensure that both the services and the property are not damaged in the process. The same is true of addressing technical problems, both related to computers or to inner workings of the hotel.

• Any other obligation as specified by the management.

Leadership
• Conducting team’s strategic planning process to refine the hotel’s mission, vision and values and assess its current state.
• Finalizing objectives and plans for the team and ensuring that they are met.
• Acting as the primary management interface, holding managers responsible for their specific goals, responsibilities and behaviour.
• Working with the management to review and commit to the services that will serve as the hotel’s core and specialty services.
• Evaluating and overseeing business expansion opportunities.
• Assisting direct report with setting and meeting their goals

Marketing/Sales
• Managing strategic vendor relations and vendor contracts.
• Developing and gaining buy-in to the hotel’s market for positioning, messaging and annual marketing plan and assisting those assigned to implement it as needed.
• Developing alliances with 3rd parties.
• Approving the team’s calendar of events.
• Reviewing the sales pipeline, helping refine the sales process and assisting in closing engagements, as needed (i.e. presentations)
• Reviewing all prospective clients to ensure good fit and acceptable clients

• Reviewing and approving proposals to clients.

Human Resources
• Approving all new team position descriptions, new hires, promotions and any disciplinary action, including firing of employees.
• Reviewing and approving annual performance reviews before they are delivered to team members.
• Reviewing and approving career roadmaps and compensation plans for his/her assigned staff.
• Participating in the recruiting process for managers and other candidates, as required.


Qualifications:
• Minimum level of tertiary institution qualification
• Relevant professional certification an advantage
• Minimum of 10 years of experience overseeing operations and managing teams and/or sales within a 4-star hotel.
• Excellent written and verbal communication skills.
• Excellent understanding, comprehension and ability to articulate various business processes
• Strong leadership, project management and team building skills.
• Ideal candidates will currently be functioning as a GM in a recognized hotel.

Package
• USD 3,000 – 4,000 gross monthly
• USD1,000 bonus monthly, if effectively contributing to marketing push
• Official car and driver
• Medical insurance

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Insurance Brokerage Firm Vacancy

Our company is an upcoming and promising Insurance Brokerage firm.
Position available now:

MANAGING DIRECTOR
As the MD of the company, you will work with the Executive Management team to define and articulate the company's strategic vision, Revenue and profit objectives and work with the operating team to achieve the set objectives. You are fully responsible for the target of the company.

Job Description
• As the lead insurance broker, you act as an intermediary between clients and insurance companies. Clients may be either individuals or commercial businesses and organizations.
• You are expected to use your in-depth knowledge of risks and the insurance market to find and arrange suitable insurance policies for clients.
• As an independent insurance broker, we plan to offer products from more than one insurer to ensure that clients get the best deal. You will lead this charge and ensure this happens.
• The scope of insurance policies we carry, range from vehicle insurance which is required by law to drive a vehicle in Nigeria, to public, employers' or product liability insurance, which pays compensation on the basis of the assessment of legal liability for damage injury or harm.

Responsibilities
• This will include revenue and profit generation, including new business development and acting as the placing broker and claims broker.

Other Tasks Are
• gathering information from clients, assessing their insurance needs and risk profile;
• building and maintaining ongoing relationships with clients including scheduling and attending meetings and understanding the nature of clients' businesses or lives;
• foreseeing clients' insurance needs, such as policy renewals;
• researching insurance companies' policies and negotiating with underwriters to find the most suitable insurance for clients at the best price;
• arranging specialised types of insurance cover in complex cases; this may involve preparing reports for insurance underwriters and surveyors and negotiating with insurers;
• advising clients on risk management, and helping to devise new ways to mitigate risks, for example, by adding security measures such as fencing, surveillance cameras or lighting to commercial properties to reduce the likelihood of break-ins;
• renewing or amending existing policies;
• advising clients whether and when they need to make a claim on their policies;
• marketing and acquiring new clients;
• developing relationships with underwriters, surveyors, photographers, structural engineers and other professionals;
• administrative tasks such as dealing with paperwork, correspondence, keeping detailed records;
• winning accounts against competitors;
• keeping up with changes in the insurance market and in the clients' industries;
• collecting insurance premiums and processing accounts
While all of the above are the responsibilities of the MD, it is expected that you will build a team to help you in the implementation of the objectives and in achieving these responsibilities.

Skills and Experience
• Candidates must be dynamic, intelligent, and have practical industry experience with a strong understanding of technology.
Other Requirements
• Must be a trained insurance professional with up to date certification and testing in the relevant areas
• Must have 5+ years post certification experience - Chartered Insurance Institute
• Must have operating experience in senior management roles and in particular in the execution of new projects and launching of new products
• Demonstrated understanding of key laws and rules guiding insurance brokers, insurance companies and customers in this market
• Demonstrated understanding of the use of technology in doing your work and the opportunities in using technology in the insurance industry
• Ability to lead and manage a team of professionals
• Minimum of BS/BA degree or equivalent education
• Excellent written and oral communications, good organization speed to execute work, maturity, and sense of judgment
• Must have integrity and high sense of ethical responsibility

Salary and Package
• Competitive and negotiable

Method of Application
Interested applicants should forward their CVs to: hem _ 2010recruitment@yahoo.com


Closing Date: 6th January, 2011.

International Consultant: Drug Demand Reduction

Closing Date: Friday, 31 December 2010

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• Tags

Central Asia;

Drug Abuse;

Drug Treatment;

Effectiveness;

Medical Sciences;

Official Languages;

Social Work

Background

UNODC project AFG/R87 “Prison System Reform in – Extension to the Provinces” aims at supporting the Government of Afghanistan to improve systems for care, treatment and prevention of prisoners using drugs and involved in risky behaviors.

Easy access to cheap drugs, and limited access to drug treatment, combined with three decades of war related trauma have resulted in problem drug-use among almost one million Afghans, roughly eight percent of the population between 15 and 64 years old. At twice the global average, this high percentage is debilitating, not only for those affected but also for their families, communities and the country as a whole. Afghans perceive the drug problem to be worsening, and feel they have little recourse to help. Only ten percent of drug users surveyed in the UNODC drug survey had received any form of support for their drug use, although 90 percent of them felt they were in need of it. This leaves around 700,000 Afghans with no access to drug treatment – and another generation on the way.

Structured treatment is unavailable in roughly a third of the country (10 out of 32 provinces). UNODC prioritises assistance to these provinces as demand for treatment dramatically outweighs supply of services. To exacerbate the problem, there is a need to build the capacity of existing drug treatment professionals and create an expanded network of such professionals with the requisite skills to deliver treatment to prisoners with addiction problems.

The capacity of professionals in

to treat prisoners with addictions is of particular concern. A recent 'Treatment Effectiveness Research Study' (TERS) was conducted in Afghanistan by the IDPA, GTZ IS revealing high incidences of drug related 'acquisitive' crime; a sample of 509 ex-service users completing treatment in one of six provinces indicated the ways in which they funded their dependency. All service users were extensively asked around how they financed their drug dependency, whether they had been actively offending over the period of their drug use and if crimes committed were to fund their drug use.

A total of 142 clients (28%) stated they had offended with 63% of cases leading to arrest and imprisonment. Of these 'trigger' offences committed, in every province, over 90% of offenders stated that their crimes were committed to finance their dependency.

A soon to be released National Prison Drug Survey of 22 prisons indicates a significant prevalence of drug addiction and associated risky behaviors in

's prisons. UNODC intends to support the establishment of evidence based prison based drug abuse treatment, rehabilitation, prevention and post release support in selected provinces. UNODC also proposed to support the implementation of training to build the capacity of healthcare staff and drug treatment professional to provide drug addiction services to prisoners. Attendant to this training will be training for correction staff to effectively supervise and manage these prisoners.

Three immediate gaps are apparent:

a. Lack of training for healthcare and prison staff;

b. Need to coordinate these trainings to ensure that they are targeted to the appropriate groups;

c. Need to ensure that training curriculum are organized and delivered effectively.

Duties and Responsibilities

Key Deliverables:

Participate in the delivery of three regional trainings;

Coordinate the completion of a final report that provides a summary of the activities to include the TOT and the regional trainings, number of participants, methods of delivery, challenges encountered and recommendations.

Duties and Responsibilities

Under the overall supervision of the UNODC Representative for

and/or his designated official and direct guidance of the International Project Coordinator for Prison System Reform (Prison System Reform Project), the International Consultant will be responsible for:

Coordinate the organization and delivery of a training curriculum to build the capacity of healthcare, drug treatment professionals and prison staff to identify, treat and manage prisoners with drug dependency.

Conduct training in three regions of Afghanistan as the lead trainer of a three person team;

Coordinate the completion of a training report at the conclusion of the training.

Competencies

Corporate Responsibility & Teamwork: serves and promotes the vision, mission, values, and strategic goals of UNODC, plans, prioritizes, and delivers tasks on time, participates effectively in a team-based, information-sharing environment, collaborating and cooperating with others, responds flexibly & positively to change through active involvement and accepts additional responsibilities as required by the demands of service.

People Skills: recognizes & responds appropriately to the ideas, interests, & concerns of others; gives credit to the contributions of others, establishes clear performance goals, standards, & responsibilities; manages them accordingly and promotes a learning environment; facilitates the development of individual and team competencies.

Partnering & Networking: initiates and sustains relationships with key constituents (internal/ external/bilateral/ public/private/NGO), seeks and applies knowledge, information, and best practices from within and outside UNODC.

Results-Orientation: plans and produces quality results to meet established goals.

Innovation & Judgment: contributes creative, practical ideas and approaches to deal with challenging situations and pursues own personal and professional development.

Communication: formulates written information clearly and persuasively and presents oral information clearly and persuasively.

Job Knowledge & Expertise: demonstrates substantive and technical knowledge to meet responsibilities and post requirements with excellence executes day-to-day tasks systematically & efficiently, uses Information Technology effectively as a tool and resource and is motivated & demonstrates a capacity to pursue personal development & learn.

Required Skills and Experience

Education

Advanced university degree (Master's degree or equivalent) in medical sciences, Social work or other related disciplines.

First level university degree with a combination of relevant academic qualifications and extensive relevant experience may be accepted in lieu of the advanced university degree.

Knowledge and Experience

7 or more years of experience, including at least 4 years of international experience in the field of drug abuse treatment, rehabilitation and prevention.

Experience with developing and conducting (adult) training as well as developing gender sensitive training materials.

Experience in the

South-Central Asia region or similar developing government and economy highly desirable.

Strong analytical skills, with the ability to deal with a range of complex issues in the field of drug abuse treatment and rehabilitation.

Sound and proven management skills, training experience, strong leadership, people development skills, and proven ability to work inclusively and collaboratively with host-country counterparts.

Languages

Proficiency in written and spoken English.

Ability to understand and communicate in the Afghan official languages (Pashto and Dari).

Computer skills:

Excellent knowledge of Microsoft Office application.

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

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Project Manager

Closing Date: Monday, 10 January 2011

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• Tags

World Bank
1818 H St NW
Washington, DC 20006
(202) 473-1000

Developing Countries;

Eastern Europe;

Electrical Engineering;

Electrical Engineer;

Energy Efficiency;

Engineering Design;

Facilities Management;

Management Services;

Mechanical Engineering;

Mechanical Engineer;

Monitoring and Reporting;

Procurement;

Project Manager;

Renewable Energy;

South America

Job #	102464
Job Title	Project Manager
Job Family	General Services
Location	Washington, DC
Appointment	International Hire
Job Posted	15-Dec-2010
Closing Date	10-Jan-2011
Language Requirements	English [Essential]
Appointment Type

Background / General description

The Corporate Real Estate group, GSDCR, within the General Services Department operates a team of experienced architectural, engineering, construction and facilities management experts who design and manage the construction of all World Bank facilities worldwide. Architectural and Engineering design for all construction is outsourced to professional A/E firms worldwide. The Bank is located in 100+ offices overseas; the majority are leased and are between 10,000 and 30,000 s. f. All Washington facilities, owned or leased, and the services provided within are also managed by GSDCR. The International Facilities Management team within GSDCR is responsible specifically for the property management of selected overseas Country Offices (managed COs), primarily larger buildings that are owned by the World Bank rather than leased. Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 3 year renewable term appointment.

Duties and Accountabilities

The Engineering Project Manager (EPM), International Facilities, will support the International Facility Manager (IFM), with implementing Facilities Management Services in COs as well as addressing the electrical infrastructure needs of Country Offices. Activities within the scope include: collaborating with local GSD Facilities Managers in assessing engineering problems in multiple building types and in environments with unreliable and highly fluctuating power sources, and scarce local equipment support. In the area of responsibility for Engineering, the Project Manager will: •Act as a focal point for matters concerning electrical and mechanical engineering issues arising in COs in all regions, with an emphasis in the Africa Region. •Troubleshoot and diagnose problems with office electrical systems; determine compatibility, identify replacement equipment and suppliers, along with local providers of annual maintenance contracts, in COs as needed. Assist the COs in the procurement of replacement electrical equipment and related spare parts •Develop technical and statement of work specifications for electrical remediation work •Develop scope of work for engineering consultants’ Terms of Reference •Develop a routine inspection program for COs. Carry out periodic field inspections to proactively identify potential problems and recommend remedial solutions along with cost estimates. •In preliminary stages of construction projects, serve as technical advisor working in close contact with the PM to provide expert feedback on engineering design and specifications of electrical systems, focusing on solutions to unreliable municipal electrical supply with specs for the most reliable and regionally supported transformers, voltage stabilizers, inverters, UPS, etc. Provide peer reviews of electrical drawings prepared by the A/E consultants. Suggest improvements to MEP design including electrical load design, calculations and analysis of building systems (power, emergency power, lighting), and recommend sustainability or efficiency substitutions. •Develop MEP design standards with localized alternatives for inclusion into standardized design guidelines. Research new technology for integration into designs and GSDCR design processes •Participate in the Integrated Commissioning of all equipment in new construction projects •Occasionally, on large ground-up projects, provide third party review of electrical shop drawing submittals and construction site spot inspections. •In COs where IFM is not actively managing the facilities, inspect and if necessary, train contracted site technicians for proper operation, upkeep, general maintenance of installations and monitoring adequate supply of spare parts for routine scheduled maintenance, as well as maintaining log books and maintenance records. •Assist with Building Sustainability programs in the managed COs - Work with GSD Facilities Managers to develop goals and strategies for increased sustainability of existing COs. - Develop and pursue opportunities for LEED certifications of existing COs - Confer with IFM site managers on a regular basis to identify energy savings opportunities •Serve as engineering technical advisor to the GSDCR Project Managers on green building initiatives in new construction /renovation of CO projects. Provide critical review of sustainable building strategies in the design of new CO buildings. In the area of responsibility for Facilities Management, the Project Manager will: •Review the monthly reports from local FMs and inform the IFM of any unplanned activities or deviations from schedule or budget. •Further develop procedures and formats for Facilities information gathering at the managed COs. Ensure the systematic collection of cost and operational data and the provision of financial and operational performance reports related to managed buildings. •Maintain weekly contact with all local FMs and provide support as needed. •Monitor Purchase Requisitions and PO process for managed offices, follow-up with GSDPR as required. •Develop technical and statement of work specifications for contracted building and equipment maintenance services; assist in the contract design and procurement process managed by GSDPR including the design of the contract workflow, contract procedures, performance measures and indicators, incentive clauses, evaluation and selection criteria, monitoring and reporting requirements, invoicing and payment procedures. •Collaborate with GSDPR in the development of IFB and RFP packages •Participate in the evaluation and selection of bidders responding to a managed CO RFI, RFP or other contract bidding processes •Ensure and participate in quarterly contract performance review meetings with contractors/vendors on major CO facilities contracts. Advise IFM on corrective action as needed. Provide guidance to local FMs on documentation of contractor performance problems. •Monitor approvals and payments for invoices submitted by overseas Facilities vendors •Programming and Space Planning direction and support to local FMs as needed •Research and specifications of required building equipment for managed COs as required. •Monitor and document performance indicators and degree of client satisfaction with service level of GSD’s FM per SLAs with each CO; report results accompanied by appropriate recommendations.

Selection Criteria

• Bachelor's Degree in Electrical Engineering, Advanced Engineering degree a plus. • Licensed Professional Engineer (P.E.) or by examination, certification required. • LEED Accreditation (LEED AP) in any of the following specialties: NC, EB, ID+C, or O+M is desirable but not mandatory • Minimum of 10 years experience working in the field of Electrical Engineering in commercial, office, industrial installations or the building industry. 2-4 years of inclusive Facilities Management experience preferred. • 3-5 years experience working in Africa in electrical engineering, building/construction or facilities management, with extensive interaction with local companies and utility providers. • Broad understanding and coordination across multi-disciplines (Architectural, Civil/Structural, Mechanical, Instruments/Controls). Ability to read, analyze, interpret Electrical Drawings, schematics, mechanical drawings and architectural drawings. • Sufficient familiarity in AutoCAD to read construction documents electronically. • Working knowledge of NEC, UBC, ANSI, IEEE, IESNA, NFPA, ASTM, NESC and Life Safety Measures. • Specific Electrical knowledge of the following: - Electrical coordination studies - High, medium and low voltage electrical distribution systems, including substations, switchgear, power panels and emergency power generation - Transformers - Voltage Stabilization/Regulation - Uninterruptible Power Supply (UPS) & DC Power Systems - Short circuit protection - Grounding practices - Lighting and lighting control systems - Lightning protection systems - Circuit and electrical system analysis for system optimization and protection - Sustainable design (USGBC LEED experience or equivalent desirable) - Fire detection systems a plus - Security monitoring, CCTV a plus • Broad knowledge of construction methodology in developing countries. Understanding of architectural design concepts, building systems, furnishings, fixtures and equipment as applied to large comprehensive construction and renovation projects. • Experience with construction management, inspections and commissioning. • Demonstrated ability to prepare logistical plans, oversee vendor performance and manage business processes to standards with maximum compliance. • Knowledge of general African building codes, electrical codes, and local utility company requirements. Experience and knowledge with codes and standard building methods in South America and Eastern Europe a plus. • Good knowledge of current green building products and services; knowledge of alternative options available globally is desirable. • Good knowledge of energy efficiency calculations, energy management; renewable energy implementations and energy auditing. • Knowledge and demonstrated ability to leverage technology and experience with business systems to produce financial and operational reports. • MS Office, MS Excel & MS Project experience required. • Fluency in oral and written English required. Excellent communication, written and documentation skills • Language skills in at least one other language; French or Spanish desirable. • Strong problem solving and analytical skills. • Well organized and detail oriented. • Demonstrate a willingness to share skills and information with others. • Strong interpersonal skills, ability to deal sensitively in multicultural environments, demonstrated client orientation, and ability to work independently as well as be a strong team player. • Strong level of independence and ability to think on his/her feet in unexpected situations. • Ability to manage/organize concurrent activities and respond quickly to changing priorities. • Ability and willingness to travel globally.

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