CUSTOMER SERVICE RELATIONSHIP EXECUTIVE

TITLE: CUSTOMER SERVICE RELATIONSHIP EXECUTIVE

PERSON QUALIFICATION:

The candidate must be intelligent, friendly, emotionally balanced, articulate, hardworking, optimistic with a positive attitude, take responsibility, and can work under pressure

JOB DESCRIPTION:
Core responsibilities include but not limited to:
Maintaining the absence of the Front Office
Documenting all correspondence coming in and going out of the office
Attending courteously and professionally to all visitors, clients and vendors that come into the office and ensure that the appropriate people see them within the shortest possible time.
Recording and relay to the right persons, all calls, visits and inquires via telephone, online chat and/or physical appearance
Engaging in marketing drive for the company and generate income

QUALIFICATION:
Must be a B.SC degree holder in humanities or related discipline preferably in English Language, communication & Language Arts, from a reputable Higher Institution with a minimum of second class lower division. Ability to speak a foreign language is an added advantage.

EXPERIENCE:
Minimum of two ( 2 ) years post NYSC cognate work experience
Experience of a similar position in the banking sector/financial services sector is an added advantage